OverviewJoin to apply for the Claims Consultant Level 1 role at Allianz Australia, working with Club Marine in Fremantle, WA.
Full-time permanent opportunity with hybrid and flexible working arrangements.Club Marine is Australia's premier Marine Pleasure Craft insurer, and an industry partner and member of the Global Allianz Group.
When you work at Allianz, you're part of a strong global insurer helping to protect over 3 million Australians.
You'll have opportunities to grow and drive your career your way.What if you could put the customer at the heart of everything you do?
We are seeking an energetic and passionate individual to join our National team as a Claims Consultant.
Working in a team of Claims Specialists, you will be part of a supportive team pursuing excellence in customer service.
As a Club Marine Claims Consultant, you'll assist customers when they need us most, demonstrating strong problem-solving skills and delivering a professional and courteous experience to every customer.ResponsibilitiesProcessing all incoming insurance claims in accordance with legislative requirementsProvide timely and effective responses to customer enquiriesDevelop customer relationships, understand customer requirements, and deliver a positive trusted customer experienceQualifications / What's significant for successDemonstrate enthusiasm and ability to optimise business value by delivering a positive customer experience to sustain and enhance the customer baseTechnical knowledge of relevant lines of insurance and associated legislationExcellent verbal and written communication skillsProactive approach to problem solving with strong decision-making capabilitiesAbility to recognise, avert, manage, and escalate conflictsHigh attention to detail and accuracy in completing tasksAbility to plan and prioritise effectively, organise tasks and manage competing resources and demandsGeneral knowledge of boats will be highly regardedA passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscapeWhat's on offerJoin a high performing teamHybrid work environmentPermanent opportunityA competitive salary packageA tailored career program within AllianzA range of benefits including Insurance & Gym Membership discountsA supportive team environment focused on achieving great resultsAllianz Group is one of the world's most trusted insurance and asset management companies.
We are committed to a diverse and inclusive workforce and are proud to be an equal opportunity employer.
We encourage you to bring your whole self to work, regardless of ethnicity, age, gender, nationality, religion, disability or sexual orientation.
We welcome applications from all backgrounds.Great to have you on board.
Let's care for tomorrow.Seniority levelEntry levelEmployment typeFull-timeJob functionFinance and SalesIndustriesFinancial Services and Insurance
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📌 Claims Consultant Level 1
🏢 Allianz Australia
📍 Melbourne