Join to apply for the Experience Designer role at University of Sydney Join to apply for the Experience Designer role at University of Sydney Seeking your innovative approach to all aspects of experience design Base Salary $126 K + 17% superannuation About the opportunity We are in a period of exciting growth and development within our Strategy Portfolio, striving to achieve a high-impact and integrated service offering in line with the University's strategy.
As a result, we are seeking an Experience Designer to join the Strategic Ventures team.
In this role, you will be supporting various professional services units and Faculties across aspects of service, strategy and experience design.
As the Experience Designer you will take a lead role in designing and defining innovative experiences and services for new ventures, strategies and initiatives at the University, for example the Sydney Biomedical Accelerator or Western Sydney (Parramatta/Westmead) Strategy.
As a champion of human-centered design you will develop strong relationships with University and external stakeholders to undertake design and innovation activities.
You will frame University and wider community questions and undertake research and design activities in support of both our baseline and future state experiences.
Your key responsibilities will be to:take the lead on projects, translating stakeholder briefs into design-led activities and projectsdistill strategic insights from qualitative and quantitative research to create compelling storiesdesign and facilitate a range of workshops including discovery and co-design workshops to break down complex problems, identify opportunities, develop concepts and make recommendationsidentify required institutional capabilities and enablers for strategic initiatives and lead gap analyses; and develop road mapsliaise with stakeholders across portfolios and faculties to develop a deep understanding of their needs and requirements pertaining to staff or student related initiativesapply polished visual communication skills, using design craft to deliver strategic messages and concepts in a succinct wayengage with the wider public communities and industry partners to describe and document their needs and expectations.
About youhas demonstrated 3+ years' experience as designer leading project teams on experience, service or strategic design projectshas capability in the development of design artefacts including customer journeys, personas and design principleshas demonstrated experience in conducting exploratory or generative research, including ethnographic research in support of new strategic directions for a large and complex organisationshas demonstrated experience in secondary research, including case studies, comparative reviews, best practice standards, macro-environmental analysiscan collaborate with quantitative analysts to develop a rich picture of attitudes, behaviours and preferencesdemonstrates a human centred design approach to understand and design for the customerhas strong experience designing for whole-of-organisation systems that are consultative and encourage support and buy-in from diverse stakeholders.
Sponsorship / work rights for Australia Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply.
Visa sponsorship is not available for this appointment.
Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.
Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements.
If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive.
We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve.
We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+.
We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer.
Find out more about our work on diversity and inclusion.
How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
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For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Riviera Son Recruitment Operations by email to riviera.son@sydney.edu.au The University of Sydney The University reserves the right not to proceed with any appointment.
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