Litton Andrews (Litton Associates Pty Ltd) - providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.
Our client is a leading Brisbane-based ophthalmology clinic seeking a dedicated and professional Medical Receptionist/Secretary to join their Brisbane team on either a 4 or 5-day-per-week basis. This pivotal role will provide close administrative support to a highly regarded team of specialists, including 5 Ophthalmologists, 3 Vitreoretinal Surgeons, 1 Paediatrician, and one Oculoplastic Surgeon.
Their modern practice is equipped with advanced, high-precision technology and is committed to delivering best-practice, evidence-based eye care in a supportive and collaborative clinical environment.
The team is supportive, collaborative and genuinely passionate about their work. They take pride in delivering a premium level of care to patients and we are looking for a new team member who shares this positive, professional approach and commitment to excellence.
Key duties and responsibilities will include (but not be limited to):
Welcome and assist patients in a friendly, professional manner
Manage all incoming and outgoing telephone calls and respond to general patient enquiries
Handle day-to-day patient correspondence, including emails and faxes
Coordinate and manage new patient referrals
Process patient billing and receipting, with prior experience in Medicare, DVA, Workcover, and private health funds preferred
Prepare and manage patient clinics
Prepare patient theatre quotes and coordinate theatre bookings
Assist with billing for theatre procedures
Provide general secretarial and administrative support to a fast-paced and growing ophthalmology practice
About You… We are seeking an experienced and motivated professional who demonstrates:
A minimum of 6 months' experience within a surgical specialist setting (preferred)
Previous experience using Gentu software and Eclipse billing (highly regarded)
The ability to thrive in a fast-paced environment while maintaining a calm, cheerful demeanour
Strong capability to work both autonomously and collaboratively within a team
Outstanding communication and interpersonal skills
Exceptional customer service skills with a warm and articulate phone manner
A genuine passion for delivering outstanding patient care and going above and beyond
A willingness to learn and contribute to continuous improvement of practice systems
High attention to detail and accuracy
Excellent organisational skills, with the ability to multitask and prioritise effectively
Professional personal presentation
Reliability and strong punctuality
Remuneration
A salary within the range of $37 - $42 p/hour + super will be on offer to a suitably experienced candidate. The practice is supported by great public transport options.
If you are a motivated and professional Medical Receptionist/Secretary looking to join a respected specialist practice where teamwork, patient care and excellence are truly valued, we would love to hear from you. This is an excellent opportunity to become part of a supportive and high-performing team within a progressive ophthalmology environment.
Please submit your application, including a cover letter and resume to or outlining your relevant experience and availability. Any direct enquiries, you can contact the recruitment team on or a/hours.
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