About The Role
Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast‐paced clinic, located at Moonee Ponds – Future Medical Imaging Group (FMIG), in a full‐time capacity. The role requires flexibility to travel and support nearby west clinics when required.
Responsibilities
* Manage all phone enquiries in a timely, professional and confidential manner.
* Front‐of‐house reception/greeting patients upon arrival.
* Schedule appointments for patients and referrers.
* Issue patient invoices/receipts and process Medicare rebates as required.
* Enter and update patient registration details.
* Ensure the reception and waiting area is clean and presentable at all times.
* Travel to support nearby west clinics as needed.
Qualifications
* Strong customer service and patient‐focused skills.
* Eagerness to learn and excellent time management/organisational skills.
* High level of attention to detail and confidentiality.
* Ability to work autonomously, as well as part of a team.
* Experience in a radiology background and exposure to Medicare services is highly regarded.
* Driver's licence and a car.
Benefits
* Inclusive team culture – we support and uplift each other.
* Full training provided – no medical admin experience needed.
* Career development opportunities within our growing network.
* Staff recognition & awards – we celebrate your success.
* Corporate perks & discounts + health and wellness benefits.
* Fitness passport access – 1,000+ gyms nationwide.
* Discounted private health insurance.
* Novated leasing and salary sacrifice.
* Paid parental leave.
About Us
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. We are part of the Integral Diagnostics (IDX) community, a network of community‐based imaging clinics across Australia and New Zealand.
Equal Opportunity Employer
We believe diversity in all its forms enriches the workplace; regardless of gender, age, disability, nationality, culture, religious beliefs, or sexual orientation. We welcome and consider applications from all qualified candidates, regardless of background.
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