Job Overview
This role is centred around ensuring our customers receive reliable, efficient and professional service every time. Your key focus will be on managing daily parts operations and customer enquiries.
Responsibilities include overseeing inventory, ordering and receiving freight, stocktakes and data accuracy, building strong relationships with customers, suppliers and logistics, managing the retail area within the dealership and leading a team of professionals.
Key Responsibilities
* Managing Daily Operations: Ensure smooth coordination across the dealership by effectively managing day-to-day tasks and responsibilities.
* Inventory Management: Oversee inventory levels, order and receive freight, conduct regular stocktakes and maintain accurate data records.
* Customer Relationships: Develop strong, trusting relationships with customers, suppliers and logistics partners to drive business growth and satisfaction.
* Team Leadership: Lead, mentor and develop a team of professionals to achieve exceptional results and meet business objectives.
* Continuous Improvement: Drive ongoing improvement initiatives to enhance customer service standards and operational efficiency.