South Australia & Queensland office | KeyInsure
At KeyInsure, we're not just growing — we're evolving.
With a rapidly expanding portfolio across commercial, SME, and complex risk clients, we're looking for the right people to grow with us. Whether you're an experienced operator ready to step into a leadership role, or a detail-driven professional looking to build a long-term career in insurance broking — we want to hear from you.
We're Hiring: General Account Manager / Broker Assistant
Opportunities Available:
* General Account Manager (SA / QLD)
* Broker Assistant (SA / QLD)
What You'll Be Doing
General Account Manager
We're not looking for a traditional "account manager." We're looking for someone who wants to build, own, and grow a portfolio— with the mindset of an Authorised Representative.
As a General Account Manager at KeyInsure, you won't just inherit clients — you'll be given qualified leads generated by the business and expected to convert, manage, and grow them into long-term relationships.
This is a high-ownership role for someone ready to step beyond processing and into true advisory and portfolio building.
Key Responsibilities
* Convert warm, internally generated leads into active clients
* Manage and grow your own portfolio with full accountability
* Provide tailored advice across commercial and SME risks
* Handle renewals, remarketing, and client strategy — not just admin
* Deliver strong client outcomes, including claims support and advocacy
Broker Assistant
* Support brokers with policy processing, endorsements, and renewals
* Manage client servicing and administrative workflows
* Assist with claims coordination and insurer communication
* Maintain accuracy across systems (e.g. Insight)
What We're Looking For
* Minimum 2 years' experience in the insurance industry for the General Account Manager position
* Broking experience highly preferred
* Strong communication skills (fluent English required; additional languages highly regarded)
* High attention to detail and accountability
* A proactive mindset — someone who doesn't wait to be told what to do
* Strong sense of ownership and responsibility over outcomes
Why KeyInsure?
* Fast-growing brokerage with a strong reputation in complex risk
* Exposure to real advisory work — not just processing
* A team culture built on learning, ownership, and long-term growth
* Opportunity to build your own portfolio and professional profile
* Be part of a business where performance and mindset drive growth
We're building something long-term here — and we're looking for people who want to do the same.
Send your CV to: service@keyinsure.com.au
Or reach out directly to start a conversation.
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