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Customer service team member

Broome
Bunnings Warehouse
Customer Services agent
Posted: 4 June
Offer description

This is a Customer Service Team Member role with Bunnings based in Broome, WA, AU

Role Seniority: junior, mid level

About the role

Our team members are the face of Bunnings, providing friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. They help customers find the right product, share expert tips, and turn DIY dreams into reality. This is a casual or part‐time position with flexibility to work morning, day, and evening shifts on weekdays and weekends.

Pay: $28.64 per hour (adult rate for 18 years of age and above)

Key Responsibilities

* Provide customers with a positive experience across the store.
* Manage stock efficiently while keeping the workspace clean and tidy.
* Serve customers with a smile at our checkout registers.

Qualifications & Requirements

* Prior experience in warehousing, customer service, or manual handling is an advantage.
* Strong passion for customer experience with energy and enthusiasm.
* Ability to approach, connect, and confidently interact with customers.
* Enthusiasm for learning about products and services and readiness to assist across various areas of the store.
* Integrity, commitment to safety, and willingness to do your best.
* Availability to work flexible hours, including late nights, early mornings, and weekends.

Benefits

* Team discount at Bunnings and other Wesfarmers brands.
* Free standard OnePass membership.
* Access to over 100 exclusive team‐member benefits across health, shopping, travel, wealth, work, and leave.
* 12 weeks paid parental leave, regardless of gender.
* Annual festive gifts, discounted food and drinks at Bunnings Café, and opportunities for store‐team travel.
* Career development opportunities within Bunnings.

EEO Statement

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note that you must be age 15 or over to apply for a role at Bunnings.

Background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts the ability to perform the key requirements of the role.

Bunnings reserves the right to close job advertisements at any time.

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