Are you looking for a new career challenge in the warehouse and customer service sector?
We're seeking a Trade Centre Assistant to join our Cairns team and help keep our warehouse and customer operations running smoothly.
Key Responsibilities:
* Support daily Trade Centre operations by assisting with everything from customer service to stock handling.
* Deliver exceptional customer service by responding promptly to inquiries, processing orders accurately, and maintaining a friendly, solutions-focused approach.
* Pick, tint, and dispatch paint and coating products with precision, ensuring each order is fulfilled correctly and on time.
* Load and unload vehicles safely using a forklift or manual handling techniques.
* Receive and replenish stock by checking deliveries against documentation, unpacking goods, and shelving items in their correct locations.
* Generate and manage documentation such as ROSAs, delivery dockets, consignment notes, and Dangerous Goods paperwork.
* Conduct regular stocktakes and cycle counts, helping to maintain inventory accuracy and identify discrepancies early.
* Operate SAP and other warehouse systems to process transactions, track inventory, and support purchasing, dispatch, and invoicing activities.
* Step up in the absence of the Trade Centre Manager, taking ownership of daily operations and liaising with sales personnel or other departments when issues arise outside your area of expertise.
Requirements:
* Previous experience in a warehouse or trade centre environment is desirable.
* Strong focus on safety, with good physical fitness and a proactive attitude.
* A valid forklift license and experience operating a counterbalance forklift.
* Experience using CRM/ERP systems such as SAP or similar.
* A proactive, team-oriented mindset with a focus on customer satisfaction.
Why Work with Us:
* Work-Life Balance: Enjoy the laid-back lifestyle of Cairns, with access to the Great Barrier Reef, rainforests, and a vibrant local community.
* Career Pathway and Training: We're a global company committed to helping you achieve your career goals.
* Supportive Culture: Be part of a team that values collaboration, safety, and continuous improvement.
* Employee Benefits: Access to health and wellbeing programs, exclusive discounts, and performance-based bonuses.