A leading financial institution in Sydney is seeking a full-time phone-based customer service representative for its Fraud and Scams team.
The role entails handling high volumes of calls related to digital fraud, providing excellent customer service, and identifying fraud trends.
We are interested in candidates with strong problem-solving abilities and previous experience in the financial services industry.
This position requires emotional resilience, as representatives will deal with distressed customers.
The contract is a 12-month max term, with hybrid working arrangements after training.
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