Job Title: Cybersecurity Professional
About the Role
We are seeking a highly skilled and experienced Cybersecurity Professional to join our organization and contribute to maintaining and strengthening security environments for our customers.
The successful candidate will be responsible for ensuring that security operations meet contractual deliverables and service level agreements, while providing expert support across a range of activities including application allowlisting, software vulnerability assessments, data restorations, and security system monitoring.
Key Responsibilities
* Develop, implement, and manage application allowlisting configurations to ensure optimal performance and proactively highlight potential issues.
* Conduct thorough software vulnerability assessments and perform upgrades and patching as required to maintain the highest level of security.
* Perform secure data restorations as requested by customers to minimize downtime and ensure business continuity.
* Test, implement, monitor, and tune security software and hardware to ensure optimal performance and identify potential issues before they impact security systems.
* Create and maintain comprehensive documentation and work instructions for security services to ensure clarity and consistency.
* Troubleshoot and resolve issues impacting security system availability, performance, capacity, and utilization in line with established SLAs.
* Analyze traffic data and recommend improvements to security infrastructure to enhance overall security posture.
* Provide expert security consultation to customers, including risk management and mitigation strategies to help them navigate complex security landscapes.
* Deliver onsite support to customers and field staff in resolving system and application-related issues to ensure seamless service delivery.