Administrative Medical Receptionist Role
We are seeking an experienced and skilled Administrative Medical Receptionist to join our front office team in Melbourne. As a casual member of the team, you will play a vital role in providing exceptional customer service to patients and visitors.
Key Responsibilities:
* Greet patients and visitors in a courteous manner, creating a positive first impression for our practice.
* Schedule appointments efficiently and effectively, utilizing our appointment system to minimize wait times and maximize productivity.
* Handle patient inquiries in person and over the phone, demonstrating strong communication and interpersonal skills.
* Provide general administrative support, including filing and data entry, to ensure seamless day-to-day operations.
* Maintain confidentiality when dealing with sensitive patient information, adhering to strict data protection protocols.
Requirements:
* Previous experience in a medical reception or administrative role is preferred, but not essential. We are willing to train the right candidate.
* Demonstrate strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.