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Education and quality manager

Melbourne
Glen Eira City Council
Quality Manager
Posted: 27 September
Offer description

Join to apply for the Education and Quality Manager role at Glen Eira City Council

About the role

As the Education and Quality Manager at Warrawee Residential Aged Care Facility, you will lead the delivery of high-quality care through management of education, compliance, and continuous improvement initiatives. Partnering with internal and external stakeholders, you will foster a culture of excellence aligned with the Aged Care Quality Standards and regulatory requirements. This role is pivotal in driving staff capability, overseeing clinical governance, and ensuring Warrawee maintains full accreditation and quality performance outcomes.

Responsibilities

- Champions quality, compliance, and staff education in aged care.
- Management, direction, implementation, delivery and support for quality, education and accreditation compliance.
- Develop, plan and implement the Staff Training & Development calendar for Warrawee staff in relation to accreditation and audit to reflect best practice and ongoing changes in resident management.
- Conduct reviews of the audit tools utilised within Warrawee and ensure tools reflect accurate analysis of service provision.
- Ensure staff education aligns with the Aged Care Quality Standards and regulatory requirements.

About you

You are a confident leader with strong clinical knowledge and a passion for quality care in aged care settings. You bring experience in staff education, compliance, and continuous improvement, with a hands-on approach to coaching and mentoring teams. Your communication skills and ability to build strong relationships help drive a positive, high-performing culture.

Qualifications

- Qualifications in Nursing (Div 1) with current AHPRA registration and substantial experience in aged care services management.
- Qualification in Quality Assurance / Assessment, Quality Systems and relevant Management Degree, or equivalent experience in aged care or residential services delivery.
- Experience in conducting training in a group or individual basis.
- Experience in a similar position in aged care, health or community services.

Why work for us

When you work at Glen Eira City Council, you’ll be part of a skilled and supportive team with excellent conditions and opportunities for growth within the Organisation.

Benefits

- Staff health and wellbeing program
- Opportunities and support for professional development and training
- Employee Assistance Program

About Warrawee Community

Warrawee Community offers a home-like environment for our residents, comprising six single-storey houses surrounded by lush gardens and grounds. The community includes 90 single rooms with ensuite facilities and provides peace of mind for residents whatever care level they choose.

Important Information

This position is subject to satisfactory Police Check, Working with Children Check, proof of annual influenza vaccination and COVID-19 vaccinations or authorised medical exemption (in accordance with Council’s COVID-19 Protective Behaviours Policy) prior to commencement. Pre-employment checks are not used to prevent any applicant from applying; applications are considered on merit.

Position Description

To view a copy please visit the Council Careers page: jobs/search

Apply

All applications must be submitted online by clicking the ‘Apply’ button. As part of your application, you will need to:

- Attach your resume
- Attach a cover letter (no more than one page)
- Respond to screening questions as part of the application form:
- Do you have experience with implementing and monitoring quality systems in an aged care setting, including compliance with the Aged Care Quality Standards?
- Do you have experience in assessing staff training needs and delivering effective education programs in a residential care environment?

Contact

For further information or a confidential discussion please contact Barry Westhorpe, Facility Manager - Warrawee Community on 9570 2211 or email

Equal Opportunity

Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. The Council is committed to:

- Providing a diverse and inclusive workplace that values safety and wellbeing for children and employees.
- Receiving applications from people of all diverse abilities, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender diverse people.
- Reconciliation and supporting Aboriginal and Torres Strait Islander aspirations.

If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Community Officer at Aboriginal@gleneira.vic.gov.au

Seniority level

- Mid-Senior level

Employment type

- Full-time

Job function

- Other
- Industries: Nursing Homes and Residential Care Facilities

Note: This description reflects the original job content and structure while improving formatting for readability.

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