The State Government of Victoria, Australia, is seeking an Advisor in Customer Service to provide operational oversight in a dynamic contact centre environment. This role offers a unique opportunity to make a meaningful impact on democratic participation through effective service delivery across various channels.
Key responsibilities include supervising staff, managing escalated enquiries, and supporting reception services. The role supports core values of customer excellence in a supportive work culture, offering full-time positions with a competitive salary of VPS Grade 4.1.
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