OVERVIEW OF THE ROLE
BUSINESS OVERVIEW
The NextEd Group (ASX: NXD) is one of the largest listed private education organisations in Australia, delivering education and services to over 25,000 students annually through nine campuses in Australia and 16 recruitment offices worldwide. The group offers high-quality courses across the English Language, Vocational, and Higher Education sectors to both domestic and international students. We share a vision to unleash potential through inspiring learning and experiences, ensuring our graduates are equipped with the skills to fulfil their personal and career ambitions.
Our Domestic division is seeking a motivated Learning Consultant who is passionate about connecting with people and supporting our future students throughout their enrolment journey.
The Learning Consultant would make both inbound and outbound calls to prospective students. We love discovering what our students are passionate about and sharing our brand ethos at Nexted. You will be motivated to work autonomously, utilising Zoho CRM effectively to manage your pipeline and drive future business growth. You will be able to collaborate with the Student Enrolment and Marketing Team throughout all industry events and collaborations.
KEY RESPONSIBILITIES AND DUTIES
SALES / RECRUITMENT
* Manage and support domestic students through the enrolment journey from initial enquiry to arrival on campus.
* Domestic sales and prospective student lead nurturing, including prioritising and following up on leads from our LiveChat, website, social channels and our marketing automation system.
* Actively build relationships via different communication channels (face-to-face, email, phone, etc.)
* Advise students on the study options within the AIT, Celtic Training and ISCD portfolio.
* Identify trends and provide feedback opportunities to the marketing and sales team.
* Establish and maintain detailed information on our Marketing and Sales CRM system.
* Work closely with Marketing and utilise analytics and reporting to track lead behaviours and implement best practices to guide customers through the Marketing and Sales funnels.
* Work closely with Student Services to ensure a smooth onboarding of new students.
EVENTS
* Participate in the development and execution of major external and internal events, including public exhibitions, high school career info nights, industry events, open days, award nights, and online sales webinars.
* Ensure appropriate awareness is raised – internally and externally about each event.
* Deliver effective follow-up on all event leads.
EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS
* Consultative sales approach
* CRM data entry experience
* Advanced written and verbal proficiency
* A resilient & 'can-do' attitude
* Minimum 2-3 years of experience
* Demonstrated ability to work in a team environment and to work collaboratively in project environments.
* Valid work rights in Australia are required for this position
PERSONAL ATTRIBUTES
* Independent self-starter with high attention to detail and ability to multitask in a fast-paced environment.
* A positive attitude and energetic approach with a genuine shared enthusiasm towards the opportunity to create amazing student experiences and outcomes.
* Demonstrate the ability to communicate effectively both in writing and verbally.
NEXTED VISION AND VALUES
\"Unleashing potential through inspiring learning and experiences \"
* Be Bold - Courageous and forward-thinking people who are inspired to deliver and support impactful innovation and growth strategies
* Be Inclusive - Diverse and engaged teams who are agile, connected and aligned to putting collective success before individual achievements
* Be Respectful - Honest and considerate people who show gratitude for the efforts of others and take responsibility for their actions
* Be Excellent - Passionate and results-driven people who are renowned for delivering great student experiences and outcomes
Employee Benefits:
* Salary – competitive compensation package.
* Company holiday – enjoy NextEd Day, an additional paid annual leave day during the Christmas / New Year holiday season.
* Go-1 – access to a comprehensive learning and development library with thousands of online courses.
* EAP – access to counsellors from the company's Employee Assistance Program, Uprise.
* Discounts & benefits – save hundreds with our HRIS, Employment Hero's discounts & benefits – groceries, movie vouchers, health insurance and much more.
This is a hybrid role with a two-day work-from-home option.
To apply, please submit your current resume and cover letter outlining your experience and alignment with our values.