Job Title Facilities Support & Concierge Job Description Summary We’re seeking a polished, proactive, and service-driven Facilities Support & Concierge professional to be the face of the workplace for our client. In this role, you’ll ensure seamless day-to-day operations, create memorable experiences for employees and visitors, and support our facilities team with essential on-site services. As the Facilities Support & Concierge, you will be responsible for providing first-class customer service, coordinating workplace activities, and ensuring the smooth running of the office environment. You’ll support the Facilities Lead across a range of tasks including visitor management, room bookings, maintenance coordination, data reporting, and general workplace assistance. Job Description Key Responsibilities Deliver warm, professional customer service to all employees, visitors, and guests Manage visitor access, meeting room bookings, and workplace comfort Respond to general enquiries and proactively resolve issues around cleaning, HVAC, space use, and amenities Support non-technical facilities management activities and scheduled maintenance Assist with asset register updates and reactive maintenance requests Coordinate contractors, inductions, and safe work practices Provide input into sustainability initiatives and improvement opportunities Maintain reporting data, track maintenance trends, and support incident reporting What You’ll Bring Friendly, helpful, and professional presentation Strong attention to detail and time management Proactive approach to problem solving Ability to build great relationships with clients, vendors, and internal teams Experience in customer service, concierge, or facilities support (highly regarded) Why Join Us? Work with a global real estate leader Support a high-profile client and deliver meaningful workplace experiences Be part of a collaborative, people-focused culture Opportunity to grow your skills across facilities and workplace operations As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times. INCO: “Cushman & Wakefield”