Digital Print Expert, Customer Service Representative
Ringwood, Victoria, Australia
2 days ago Be among the first 25 applicants
Digital Print Expert, Customer Service Representative
Full Time
Salary commensurate with experience
* Dynamic Team
* Free Onsite Parking
* Close to public transport
Working as part of our dynamic team, this position is pivotal to our print and production workflow.
About the role...
We are seeking a skilled Digital Printer/Customer Service Representative with experience in all aspects of the print and the production process. From quoting, stock selection, problem solving, an idea's person and a Print Solutions expert.
* Customer relationship role
* With focus on Digital Print, experience with Konica Minolta and Canon Printers are an advantage, but not essential.
* Knowledge of all aspects of digital print methods from stock selection to artwork & printing
* Prepress check & liaise with our Graphic Design Team
* Experience with programs like Print Smith, Adobe, Word and Illustrator is an advantage
* This role does not involve any Graphic Design work
* Post Press capabilities with all aspects of finishing methods, guillotine use & despatch when required
About you....
A minimum of 5 years' experience in similar role within the industry.
Excellent organizational and communication skills, with the ability to work to tight deadlines.
A strong commitment to customer relationship satisfaction.
Highly proficient computer skills.
A strong attention to detail and quality.
A team-oriented mindset with a desire to help others succeed.
You are enthusiastic with a strong willingness to learn with excellent communication skills, both written and verbal.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service and Production
Industries
Printing Services
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