Customer Experience Lead
As a key member of our retail team, you have the opportunity to shape an exceptional customer experience. Your deep understanding of customer needs and product offerings is crucial in crafting an immersive shopping environment.
Working closely with your colleagues, you will drive sales growth, operational excellence, and employee engagement. You are expected to inspire your team to provide top-notch service, ensuring customers' lives are made easier every day.
Our Organization
We value diversity, inclusivity, and growth opportunities for all employees. Our culture encourages meaningful work, recognition, and empowerment. From day one, you can power your professional development with training, resources, and support from like-minded professionals.
Why You'll Thrive Here
* Operational leadership abilities within a fast-paced sales setting
* Excellent coaching skills, inspiring teams towards individual and store goals
* Strong focus on performance, accountability, and continuous improvement
* Positive and proactive approach to safety, health, and wellbeing
* Experience in enhancing customer satisfaction and operational efficiency
* Ability to manage multiple projects/initiatives alongside business-as-usual activities