* Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
* Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
* Do you want to contribute to one of the Australian Government's key digital policy initiatives and help build a leading digitial ecnonomy and society?
Then this is the place for you At the ACCC, we're proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It's why we're driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It's why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that's true to who you are – and that's the you we want working alongside us.
We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.
Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.
We are recruiting for multiple EL1 Assistant Director positions across the Consumer Data Right (CDR) division.
What you will do as an Assistant Director
Business Operations Stream:
* Lead a team of professionals, role modelling our leadership behaviours, supporting a professional and collaborative working environment, coaching, giving continuous feedback, resolving conflict and facilitating career development.
* Establish and maintain strong relationships with internal and external stakeholders including Data Holders and Data Recipients, fostering collaboration and information sharing to support effective communication practices.
* Contribute to the development of policies and procedures related to participant engagement, and develop and maintain documentation, ensuring compliance with CDR rules and standards.
* Oversee the development and execution of communication strategies and plans, ensuring consistency and alignment with the CDR and organisation's messaging, branding, and objectives.
* Provide strategic advice and reporting to senior management on participant engagement and communication matters, contributing to decision-making processes.
* Identify, implement, and document improvements which will enhance efficiency and participant experience in the CDR on-boarding process. This includes addressing feedback from stakeholders as well as proactive process improvement activities.
Technology Delivery Stream:
* Lead a team of professionals, role modelling our leadership behaviours, supporting a professional and collaborative working environment, coaching, giving continuous feedback, resolving conflict and facilitating career development.
* Negotiate, engage, and manage relationships with internal and external stakeholders to deliver products and services.
* Lead and drive strategic planning to ensure delivery milestones are met in line with roadmaps.
* Facilitate and lead key agile ceremonies such as planning, retrospectives, story writing, estimation sessions, and daily team syncs.
* Support the Product Management team with respect to grooming and maintaining the Product Backlog.
* Lead the software development life cycle IT responsibilities such as build, change, and release management.
About you
In order to succeed in these roles, you will have:
* Demonstrated leadership skills in a fast-paced and large complex people-centred role, this may include leading a team, project or similar role.
* Demonstrated experience managing competing priorities and deploying allocated resources accordingly, utilising forecasts, plans, and performance measures to deliver high quality outcomes within agreed timeframes.
* Demonstrated experience driving organisational and team improvements by promoting and implementing innovation and change.
* Strong written and verbal communication skills with an excellent eye for detail.
* Demonstrated stakeholder management and highly developed interpersonal skills to create effective collaboration with internal and external stakeholders.
* Experience in managing time pressures and delivering outcomes in an evolving policy environment.
The following job specific criteria are highly desirable:
* A demonstrated and strong understanding of the functions of the ACCC under the Competition and Consumer Act 2010 and other relevant legislation, and of the objectives of competition and consumer policy.
* An understanding of the policy intent and regulatory framework behind the Consumer Data Right.
* Tertiary qualifications in Business Administration (for Business Operations stream), Computer Science (for Technology Delivery stream) or other relevant fields will be highly regarded.
To find out more about us and the role, please read the Candidate Kit.
How to apply
You will be asked to respond to the statement of claims of no more than 800 words and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).
Salary: $123,702 - $136,900 (plus 15.4% superannuation)
Contact Officer: Travis Lin-Wu
Applications Close: 11:00pm (AEDT), Sunday 8 February 2026