About the Role
We are seeking a professional, warm, and proactive Receptionist who will be the first point of contact for clients, visitors, and callers. This role is critical to creating a welcoming, polished, and calm front-of-house experience.
Key Responsibilities
* Greet clients and visitors professionally and warmly
* Manage incoming calls and emails with clarity and confidence
* Maintain a clean, tidy, and presentable workplace at all times
* Proactively assist clients with meeting rooms, refreshments, directions, and general enquiries
* Anticipate client needs and resolve small issues before they escalate
* Support internal team members with light administration
* Represent the business brand in appearance, tone, and behaviour
About You (Core Traits)
* Naturally friendly, upbeat, and professional
* Takes pride in personal presentation and workplace appearance
* Proactive—doesn't wait to be asked
* Calm and composed under pressure
* Reliable, punctual, and detail-oriented
* Comfortable dealing with a wide range of people and situations