Marathon Health opportunities Posted: Wed, 04 February 2026
Got a knack for tech and a passion for helping people? We've got the job for you
IT Support Officer – Join a Team That Supports You, While You Support Others
Based in Dubbo | Wiradjuri Country | Full-Time | Permanent Position
Love solving tech puzzles? Want to use your IT skills to make a real impact across a purpose-driven organisation? We're looking for someone who's ready to bring energy, precision and people skills to a small and supportive team
At
Marathon Health
, we're more than just IT tickets and troubleshooting—we're here to help people thrive. As a
key player in our IT Team
, you'll help our staff stay connected, efficient, and empowered across all corners of our organisation.
Please Note: At this time, we are unable to offer visa sponsorship. Applicants must have full working rights in Australia to be considered for this position.
Why You'll Love Working with Us
* Salary Packaging: Maximise your take-home pay with our salary packaging options.
* Generous Leave: Enjoy 5 weeks of annual leave (yes, five weeks), plus additional time off between Christmas and New Year, on top of your regular leave.
* Exclusive Partnerships: Gain perks from our corporate partners, including St George and Westpac Banks and Westfund Health Insurance
* Commitment to Cultural Safety: Be part of an organisation that makes a commitment to cultural safety in everything we do, you can learn more about our Innovate RAP through this link:
What You'll Be Doing
* Undertaking support tickets and phone calls via our central service desk
* Diagnosing and fixing everyday IT headaches – from printers to passwords
* Setting up new user accounts, managing access permissions, and rolling out devices
* Installing and updating software across laptops, and mobile devices
* Maintaining accurate records, user guides, and our knowledge base
* Providing guidance and friendly training to help staff feel confident with IT
* Collaborating with internal and external stakeholders to keep everything running smoothly
* Escalating complex issues to senior staff (you're part of a team – you're never alone)
You'll Be a Great Fit If You Have:
* A passion for IT and assisting people
* Sharp troubleshooting skills with hardware and software
* Microsoft knowledge – Windows, Office, Teams, the works
* Service desk knowledge and a strong ability to explain tech on many levels
* Great people skills – you're calm under pressure and clear in communication
Bonus Points If You've Worked With
* MS Azure, MS Entra, and MS Exchange
* Cisco Meraki hardware and networks
* Clinical systems like Lumary, Mastercare, or Best Practice
* A not-for-profit or community health organisation
Only applications that include a Cover Letter addressing the selection criteria outlined in the Position Description will be considered.
Apply Now (Via SEEK) Position Description