* Full-time position – 38-hours per week
* Maximum term role until 30 September 2026
* Location – Wagga Wagga, NSW
About Red Cross
Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Coordinator – Housing provides housing and tenancy management services to refugees and humanitarian entrants establishing a new life in Australia. The role is responsible for managing properties adhering to the relevant State & Territory Residential Tenancies Act and program policies. The Coordinator is also responsible for ensuring refugees secure long-term and sustainable tenancies for a diverse and broad range of communities. The Coordinator – Housing plays a critical role in the delivery of our services to refugees and humanitarian entrants and will work closely with our case coordination teams, volunteers and other partners.
What you will bring
* Proven ability to work across multiple functions and collaborate effectively with a diverse range of internal and external stakeholders
* Ability to communicate and apply effective interview techniques to sensitively gain information from clients
* Demonstrated cultural competence and the ability to work with people from diverse backgrounds
* Ability to manage complex and sensitive issues
* Effective communication with a broad range of people (verbal and written) including communication of technical/procedural/ legislative information to clients
* Proven capacity to be adaptive and resilient and to work independently in a self-directed manner, and also as a member of a team.
Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
Life, Health & Wellbeing: You can access a paid 'Me' day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
Career development: Access to ongoing learning, training, and development.
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4.
For additional enquiries, please contact Eve Royle-Mathews at for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered.
Applications close: Wednesday, 08 April 2026 – 'interested applicants are encouraged to apply as soon as possible as we will be reviewing applications as they are received and may close this advert only
While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.