**Job Reference Number **22-SDDIV-15318
**Classification **APS Level 5
**Job Title **Departmental Officer
**Division **Service Delivery Division
**Branch **NSW ACT Branch
**Section **Various
**Location **Canberra ACT, Sydney NSW
**Status **Ongoing & Non-ongoing
**Employment type **Full-time
**Salary Range **$79,002 to $85,437 per annum
**Working with Children and **Yes
**Vulnerable People Check**
**Contact Officer Name**:Patricia Carnevale
**Phone**:0407 418 825
**Eligibility**
To be eligible for employment with the Department of Health and Aged Care
applicants must be an Australian citizen at the time an offer of employment is made
An applicant's suitability for employment with Health will also be assessed through a
variety of pre-employment check processes, such as:
Satisfactory completion of an Australian Federal Police criminal history check,
and where relevant a Working with Children and Vulnerable People Check.
A vulnerable person means:
- a child, being an individual under the age of 18, or
- an individual aged 18 years and above who may be unable to
take care of themselves against harm or exploitation by reason
of:
- illness,
- trauma,
- disability, or
- any other reason.
Further information on working with vulnerable people (WWVP) can
be found on The Australian Institute of Family Studies website.
Completion of a medical declaration and pre-employment medical (where
required).
Providing evidence of qualifications.
**Division Responsibilities**
Service Delivery Division is responsible for providing older Australians with quality
information and supporting seamless access to aged care services. We work collaboratively
across the broader Ageing & Aged Care Group and the department to ensure:
- There is stronger integration between the health care and aged care systems so that
older Australians can transition between settings more easily and get the right care
at the right time
- We have a robust governance, intelligence and networking capability to support
policy development, program design and delivery, including programs and policies
that impact the outcomes for older Australians and their families
- The My Aged Care website, contact centre, face-to-face and advocacy workforce are
providing senior Australians with contemporary, easy to understand information and
support about the aged care system and the services that are available to them
- There is appropriate support for the aged care sector to respond to COVID-19 and
other emergency situations.
Our presence across the country increasingly allows for a localised, regional approach to
health and aged care system planning, regulation and management
**Branch Responsibilities**
The NSW/ACT Branch supports the delivery of aged care and health programs in NSW and
ACT. We use our local presence to allow for a regional approach to health and aged care
system regulation and management. Our responsibilities include:
- Supporting Health and aged care programs in NSW/ACT through local intelligence,
information sharing, facilitating solutions and contributing to policy development
and program design
- Supporting the delivery of the range of aged care programs in NSW and ACT through
legislative processes and engagement with aged care providers under the
_Aged Care _
- Act 1997_
- Supporting the Australian Government's response to the Royal Commission into
Aged Care Quality and Safety and successful implementation of the Aged Care
Transformation Program - in particular through establishing the regional network
structure
- Supporting emergency responses in aged care including pandemic, natural disasters
and unplanned closures.
**Section Responsibilities**
**Aged Care Engagement, Regulation and Risk**
The Section's role is to regulate residential aged care places under the _Aged Care Act 1997_,
manage flexible care programs, engage with stakeholders to develop effective aged care
programs and policy, and mitigate risk at the local level for the sector which includes
providers at risk and emergency management. We are responsible for the systems,
documentation, etc that is used in emergency management during the peak emergency
season. We also support the Department's Structural Adjustment Operations team in
assessment of various grant programs and engage with stakeholders on the implementation
of aged care reform.
**Regional teams**
The section's role includes:
- Targeted intelligence gathering on local system performance, through collaborative
relationships and proactive information exchange with providers, other agencies and
consumer-focused organisations
- Building the capacity and capability of local providers and consumer organisations,
through proactive information dissemination on best practices, and facilitating
linkages to Departmental and other supports
- Solutions brokering to improve local aged care system challenges, in partnership
with Departmental policy and program areas, service providers, and other agencies