General Manager Opportunity
We are seeking a seasoned hospitality professional to lead our team as General Manager.
* This is an exciting opportunity for a motivated individual with a passion for delivering exceptional service and driving business growth.
About the Role
The successful candidate will oversee the day-to-day operations of this stunning resort, ensuring a seamless guest experience while managing the complexities of a strata-titled property.
This is a hands-on role requiring strong leadership across all departments, including food & beverage, front office, housekeeping, and maintenance.
You will work closely with owners, guests, and the Body Corporate Committee, balancing operational excellence with strategic business outcomes.
Key Responsibilities:
1. Lead and develop a high-performing team across all resort operations.
2. Drive guest satisfaction and deliver exceptional service standards.
3. Oversee financial performance, including budgets and cost control.
4. Manage strata obligations and build strong relationships with the Body Corporate.
5. Ensure compliance with brand standards and legislative requirements.
6. Be actively involved in the food & beverage operation and resort activities.
Requirements
To be successful in this role, you will possess:
* Proven experience as a General Manager or senior leader in a 4–5-star resort or hotel environment.
* Strong operational expertise, including food & beverage leadership.
* Experience managing strata letting management or working with Body Corporate highly regarded.
* Hands-on management style with a focus on team development and engagement.
* Excellent financial acumen and commercial awareness.
* Exceptional communication and stakeholder management skills.
About Us
We are a leading vacation ownership and travel membership company offering outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.