About the RoleUnder the direction of the Program Manager for Industry Engagement, the Team Leader oversees the daily operations of a team of transactional staff responsible for delivering administrative services in Professional Experience within the School of Education. This position supervises a team of Professional Experience Officers while receiving guidance from the Program Manager for Industry Engagement. The Team Leader is also responsible for coordinating the delivery of high-quality administrative functions, ensuring that pre-service teachers (students) and educational partners (schools and early learning centres) receive accurate, consistent, and timely support and advice regarding the facilitation of student practicums. Your responsibilities will includeCoordinate and supervise a team of Professional Experience Officers to ensure the delivery of high-quality services to the university community and external partners. Provide guidance to the team in addressing complex queries and escalate issues to the Program Manager and School Business Manager as needed. Foster a positive work environment within the team by offering mentoring, staff planning, training, and development to ensure adequate coverage and skill sets to meet service objectives. Collaborate with the Program Manager to contribute to the team's performance management process. Work with the Program Manager for Professional Experience and Student Engagement to ensure that service level agreements are met and maintain high levels of customer satisfaction. Regularly report to management on the team's activities and performance against key performance indicators. Implement process improvement initiatives to enhance the quality of customer experience and increase the effectiveness and efficiency of services. Approve practicum invoice payments for mentor teachers and supervisors within the designated authority. Stay informed about industry trends and relevant payment rates to ensure university compliance with minimum pay rates across Australia. Undertake any additional activities that may reasonably be required, consistent with the responsibilities and accountabilities listed above. Desirable but not essentialExperience with relevant systems such as SONIA and CiAnywhere. Role RequirementsAs this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin's satisfaction This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check About Curtin UniversityCurtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/ What We Offer YouThis Continuous G06 level role attracts a remuneration of $96,323 - $102,186 + 17% superannuation. Situated on Whadjuk Nyungar Country, our Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more. For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/ Join UsIf this sounds like your next role, please click APPLY NOW ensuring to attach the following documents: Up-to-date Resume Cover Letter outlining your interest and demonstrating how your background meets the position (1 – 2 pages max) If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Applications will not be accepted via this email address, and late applications will not be accepted. Applications close: 9pm (AWST), Wednesday 29th of April 2026. Please note we are not accepting applications from recruitment agencies at this time. Curtin reserves the right at its sole discretion to withdraw from the recruitment process, remove the advert, not to make an appointment, or to appoint by invitation, at any time.#J-18808-Ljbffr