Overview
See yourself in our team
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million+ personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.
The Everyday Banking (EDB) Acquisition team is responsible for driving new transaction and savings accounts, in key customer segments to build MFI. Collaborating with Marketing, Digital & Analytics to deliver remarkable customer experiences.
We are a high performance and fast paced team and work collaboratively across our agile cross-functional teams to deliver on our key initiatives.
What you'll do
* Customer & Business Outcomes: Develop and execute acquisition strategies for Everyday Banking products, focusing on measurable growth and customer engagement.
* Digital Product Discovery: Shape how customers search for, navigate and discover our Everyday Banking products. Define experiences that make find the right product seamless across mobile and web channels. Design best-in-class digital customer journeys, validate solutions through experimentation, and manage change initiatives.
* Go-to-Market: Partner with cross functional teams to deliver personalised offers and campaigns across multiple channels, ensuring alignment with business goals. This includes supporting and leading SEO strategy and execution across key segments.
* Data-Informed Decisions: Analyse market trends and sales performance to inform business decisions and iterate on product segment targeting.
* Agile Execution: Prioritise initiatives and manage delivery expectations in an agile environment, collaborating closely with cross-functional squads.
* Risk & Compliance: Champion customer experience and operational excellence, proactively managing risk and compliance.
What you're looking for
* A minimum of three years' experience in product management and digital customer journey design is required, preferably within the financial services.
* Strong go-to-market acquisition experience across ATL and BTL channels, with SEO/SEM experience.
* Proven ability to deliver multiple projects and manage change
* Agile mindset and strong analytical skills to translate insights into actionable recommendations
* Excellent stakeholder engagement and communication
* Knowledge of risk management and compliance
Why Commbank?
You'll be supported to grow, develop, and build a strong network within a collaborative, customer-obsessed team. If you are ready to make an impact and deliver work that matters, we want to hear from you.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 22/02/2026
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