Job Description:
We are seeking a highly skilled and proactive Salesforce Administrator to join our team. This role involves hands-on implementation of Salesforce enhancements, as well as supporting the Business Analyst in delivering solutions and providing end-user support.
The ideal candidate is confident in configuring Salesforce independently and has excellent communication skills to engage with business stakeholders to gather and refine smaller-scale requirements.
This role can be based in our office – however we are open to remote or hybrid for the right candidate.
* Configuration and Implementation
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o Configure Salesforce features, including objects, fields, record types, validation rules, and flows to deliver scalable business solutions.
o Leverage Field Service Lightning (FSL) to optimize service operations, implement scheduling rules, and configure mobile workflows.
o Maintain and enhance Community Sites to ensure a seamless and engaging user experience to teams.
o Set up and maintain security controls such as roles, profiles, permission sets, and sharing rules.
o Build and maintain reports and dashboards.
o Stay up-to-date with platform updates and new feature releases.
* Solution Support
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o Partner closely with the Business Analyst to scope, design, and deliver enhancements and fixes.
o Take ownership of smaller enhancement requests, from initial stakeholder conversations through to build and release.
* User Support
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o Work alongside other System Administrators in providing responsive, high-quality technical support to Salesforce users.
o Contribute to training sessions and documentation to improve user experience and system adoption.
Required Skills and Qualifications:
* Hands-on experience with Salesforce in configuration and automation.
* Ability to gather and refine smaller-scale business requirements and translate them into technical configuration tasks.
* Familiarity with user management, permission models, and data architecture.
* Experience with Salesforce reporting and dashboard creation.
Benefits:
This role offers opportunities for professional growth and development, with a supportive team environment and flexible working arrangements.
Others:
If you have a passion for technology and a drive to succeed, we encourage you to apply for this exciting opportunity.