Leads a team to deliver exceptional customer experiences, driving sales and maximizing profit goals. This role involves ensuring high levels of customer satisfaction by providing excellent sales service and delivering sales, customer experience, merchandising, visual, and operational expectations.
Key Responsibilities:
* Coaches and motivates the team to drive sales and deliver exceptional customer service
* Maintains awareness of all product knowledge, current or upcoming trends, and contributes to a positive and inclusive work environment
* Acts as a partner between customers, sales associates, and store leadership, providing excellent sales service and delivering sales, customer experience, merchandising, visual, and operational expectations
Requires a confident and comfortable leader who engages customers to deliver an elevated experience. Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis, are essential for success in this rapidly changing omni-channel retail environment.