Customer Service Consultant
We are seeking a skilled and customer-focused individual to join our team.
About the Role:
* This role involves providing exceptional customer service and sales support to customers in a fast-paced retail environment.
* The ideal candidate will be responsible for delighting customers, empowering them with the products and services they need, and continuously training up on the latest cutting-edge tech and gadgets.
* Sales targets and key performance indicators must be met or exceeded.
Key Responsibilities:
* Deliver outstanding customer service and build connections with new and existing customers.
* Develop customized solutions for customers and empower them to transform their telecommunications experience.
* Meet sales targets and maintain high levels of productivity in a busy retail environment.
About You:
* You should have excellent communication and interpersonal skills, with the ability to easily build connections with new and existing customers.
* You should be hungry to learn and grow within the role, with a strong desire to continuously develop your skills and knowledge.
* Previous experience in a customer-facing role is highly desirable.
* You should thrive in a fast-paced, busy retail environment and be comfortable working as part of a dynamic team.
What We Offer:
* A competitive salary and benefits package, including team performance-related commission and 30% off Telstra services.
* Ongoing training and development opportunities, ensuring you stay up-to-date with the latest technology and industry trends.
* A supportive and collaborative work environment, where you can grow and succeed.
* A range of exclusive discounts and offers across 240 brands and partners.
* 16 weeks paid parental leave for primary and secondary carers.
Work-Life Balance:
We value flexibility and work-life balance. Discuss what flexibility means to you and how we can support your needs.