Overview
Job Description: Network Engineer
Responsibilities
- Must have intermediate to advance configuring and troubleshooting knowledge of switches and routers in a network production environment (switches, Cisco Nexus Cisco, 3650, Cisco Meraki)
- Basic to intermediate skill in troubleshooting voice systems – Mitel 3300 CX Controller, Mi voice Business Virtual for Enterprise, T1/E1 Combo MMC (PRI)
- At least three years of experience in supporting F5 LTM Load balancers
- Sound knowledge on DWDM
- Sound knowledge on disaster recovery activities.
- Positive analytical and troubleshooting skills (the ability to think logically through a problem) and must have the initiative, perseverance, and commitment to see problems through to resolution
- Ownership of root cause analysis process and ensure remediation of major issues. Ability to provide assistance in a support capacity with problem and incident resolution and assume major incident and problem ownership and accountability
- Ensure 24/7 availability of the production environment and lead the daily operations of the production setting
- Be available for after-hours support, on-call, and perform maintenance
- Participate in Change Advisory Board Review Meetings with customer
- Build monitoring tools to ensure system availability, resource utilization and capacity
- Create network services dashboard providing insights into capacity, activities, and SLA measurements
- Drive continuous improvement and process change suggestion to management
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Configure and implement the backup tools for auto configuration on Network device
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Ability to handle multiple projects within timeline
- Documenting the issues, creating the knowledge base articles, and updating the inventory
- Manage Data Center operations for hardware installation and during maintenance whenever required
- Good communication skills and a team player
Technologies
- L2/L3 Switching – STP, RSTP, PVSTP, MSTP, IGMP, Multicast
- Routing – WAN/LAN (OSPF, EIGRP, RIP, Static and MPLS)
- Cisco Wireless – WLC, Access Points
- DWDM
- F5 LTM Load Balancers
- Monitoring Tools - Manage Engine (PRTG)
- MiTel Telephony
- Ticketing Tools – Jira
Qualifications
- Bachelor’s degree in network administration, information technology, or computer science
- Experience supporting technical enterprise solutions
- Previous experience in IT, security or systems support, or network administrator positions preferred
- Must hold network certification – CCNA/CCNP – Routing/Switching
- Possess excellent analytical and problem-solving skills
- Ability to perform well under pressure
- Work well independently and in team settings
- Fluent English speaking and writing skills
#J-18808-Ljbffr
📌 Network Engineer
🏢 Pyramid Global Technologies
📍 Australia