Job Overview:
As a Building Coordinator, you will play a vital role in ensuring seamless communication between clients and site personnel. Your primary responsibility will be to update clients on the status of their home during the building process.
Key Responsibilities:
* Proactively manage customer expectations by providing timely updates on project status.
* Effectively communicate with clients and site personnel to ensure feedback and resolution.
* Maintain accurate customer files with relevant documentation.
* Create workflows and complete tasks as needed.
* Provide necessary documentation to stakeholders.
* Coordinate inspections and confirm completion with Site Manager.
* Develop thorough knowledge of our products, services, and processes to confidently interact with clients.
What We Offer:
* A competitive salary and opportunities for career growth.
* Flexible work arrangements, including working from home and in the office.
* Genuine career advancement opportunities.
* Access to training programs and personalized development plans.
* Generous benefits package.
* A dynamic team culture where great work is recognized and rewarded.
Requirements:
* Experience in a customer-focused role with conflict and problem management focus.
* Proven ability to work in a pivotal customer contact role in a customer-focused environment.
* Highly organized with strong multitasking skills.
* Working knowledge of the building and construction process is an advantage.
* Strong interpersonal and communication skills.
* Ability to work in a positive and professional manner in a goal-oriented environment.
* Intermediate computer skills.