We are currently on the lookout for a mid-level Project Manager (will also consider Project Analysts / Project Coordinators) to assist in System Training and system upgrade project work.
Working on Booking, Reservation, Property and Payment platforms, it would be ideal if you came from a strong Hospitality / eCommerce and Tech background.
Being a smaller / fast paced business, this is a broader role that will involve getting your hands dirty.
Skill set / Experience needed:
- Proven experience delivery software projects
- Comfortable with change management and system training responsibilities
- Manage technical projects from scoping through to development and delivery
- Provide amazing support outcomes for hotel customers/stakeholders
- Identify project risks and issues quickly and implement appropriate escalation strategies
- Cultivate a working technical understanding of products and solutions used by the business
- Manage vendor relationships and hold vendors accountable for updates and solution delivery
- Produce excellent project and product documentation for hotel customers/stakeholders
- Working understanding of web services and XML/JSON file formats
- Able to use Postman (or similar tools) to diagnose issues with web services
- Working understanding of WordPress or a similar CMS tool
- Strong knowledge of project management methodologies (Agile/Waterfall) and related tools (Jira)
- Understanding of relevant solutions (Property Management System, POS, distribution solutions, etc.) beneficial but not required
The company offers a very flexible WFH policy also.
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