About Toowoomba STRATA:
* Toowoomba's largest body corporate management business
* We manage 100's of unit complexes .... from residential to commercial
* We collect levies from owners and run and operate the body corporate
* Each year we prepare detailed meeting notices and hold an Annual General Meeting
* Every day is different
About the Role:
* Managing a portfolio of unit complexes
* Preparation of Annual General Meeting Notices (we strive for first class presentation)
* Review of Financial Accounts for presentation to Annual General Meetings (this will involve carefully reviewing figures for accuracy)
* Helping solve problems for owners and dealing with their enquiries (this will involve answering technical questions that owners, real estate agents and others will have)
More Details / Remuneration:
* 4 day week - this is a fulltime role, but our team works on 4 day weeks. We work 30 hours a week, but strive for 100% productivity. We value work/life balance, so you have a three day weekend every weekend.
* Based Onsite - free onsite carparking is available
* Remuneration will be based on skills and experience and expected to be above Award
Qualifications/Employment History of the Successful Candidate:
* Strong customer service background is essential - at least 3 years administrative experience (could be from fields such as bookkeeping, paralegal, accounting, property management)
* A degree will be highly regarded, but not essential
* Previous body corporate management experience is favorable, but not essential
* Experience in administrative duties such as managing insurance, maintaining records, and implementing decisions
* Must have valid Australian work rights or visa authorising employment in Australia
* No prior experience with property management software required as comprehensive training will be provided
Attributes of the Successful Candidate:
* Strong organizational and secretarial skills
* Excellent communication skills for handling correspondence and stakeholder interactions
* A very high attention to detail (you must want to get things right first time and every time)
* Fast keyboard entry skills
* Great presentation in a professional office environment
* Excellent telephone manner (a good clear voice is essential)
* Strong Microsoft Word skills
* An ability to "think on the run" and solve problems for people
* Good at following things up and not simply leaving things to chance
* A positive attitude to customer service, including always remembering – "The client is always right" so you will always be striving to keep clients happy