Emerald Tree Counselling is hiring a Part time Healthcare Administrator role in Geelong West, VIC. Apply now to be part of our team.
Requirements for this role:
* Looking for candidates available to work:
o Mon afternoon
o Fri afternoon
* 2-3 years of relevant work experience required for this role
Bookkeeper / Administration & Business Development Officer – Part-Time (Employee Role) Emerald Tree Geelong West
We are seeking a capable and proactive Bookkeeper / Administration & Business Development Officer to join our team in a part-time/casual employee capacity.
This role is well suited to someone who enjoys supporting the day-to-day operations of a busy allied health practice, while also contributing to the growth and development of business services — particularly within the EAP space.
Position Details:
* Employment Type: Employee
* Hours: 2 days per week, 4 hours per day (some flexibility within business hours, with a consistent schedule required)
* Location: Geelong region (on-site)
About the Role:
This position supports the smooth running of practice operations through a combination of bookkeeping support, administration, and business development activities.
External accounting services manage higher-level financial oversight and compliance. This role focuses on day-to-day administrative and bookkeeping support tasks, while also contributing to the ongoing development and coordination of the practice’s EAP and organisational service offerings.
Key Responsibilities:
* Day-to-day bookkeeping support including invoicing, accounts payable/receivable processing, and reconciliations
* Liaising with external accounting providers as required
* Managing billing processes and supporting Medicare, DVA, and related administrative claims workflows where applicable
* Supporting EAP business development, including responding to enquiries, maintaining organisational relationships, following up leads, and assisting in converting interest into ongoing service partnerships
* Supporting coordination of EAP services, including client and organisational communication, session tracking, and administrative processes
* Maintaining accurate client and administrative records within practice systems
* Administrative support across scheduling, documentation, and internal workflows
* Working within and maintaining the practice CRM (Zanda ) including client records, appointments, and billing entries
* Supporting operational coordination and general practice administration
* Assisting with process improvements and initiatives that support practice growth and service delivery
What We Offer:
* Employee role with appropriate entitlements
* A supportive and professional team environment
* A structured and established practice with clear systems
* A varied role combining administration, bookkeeping support, and business development
* Opportunity to play an active role in growing the EAP and organisational services stream
* Consistent, predictable hours within agreed parameters
* A calm, quiet, and focused working environment
What We’re Looking For:
* Experience in bookkeeping and/or business administration
* A confident, personable approach with the ability to engage with organisations and build relationships over time
* An ability to follow through on enquiries, communicate clearly, and support the conversion of leads into ongoing services
* Experience or familiarity with business development, client relationship management, or service-based environments
* Familiarity with or willingness to quickly become proficient in Zanda CRM (experience with Zanda is highly regarded)
* Strong attention to detail and organisational skills
* Ability to work independently while communicating effectively with a team
* A proactive, solutions-focused mindset
* Professionalism, reliability, and discretion
Ideal Candidate Profile:
The successful applicant is likely someone who:
* Is comfortable engaging with people in a professional, relational way
* Has a natural ability to build rapport with organisational contacts and follow through on opportunities
* Can balance structured administrative work with initiative in business development tasks
* Enjoys contributing to both the operational and growth aspects of a service-based organisation
* Is reliable, organised, and confident working within established systems while also identifying improvements
* Values working in a calm, quiet, and steady environment
Experience within allied health, EAP services, or B2B service environments will be highly regarded.
If you are looking for a role where your administrative, operational, and relationship-building skills contribute directly to the growth of a well-established and meaningful practice, we would love to hear from you.
To Apply: Please send your CV and a brief cover letter outlining your relevant experience and interest in the role.