Site surveyor (isp & telco) (northcote)

About us

We're a Melbourne based, Australian owned-and-operated Internet Service Provider that provides residential internet and phone connections Australia-wide, with a focus on regional and remote Australian connections.

We offer the full range of nbn products including Fibre, Fixed Wireless and Satellite services. This hybrid role will involve a mix of working from home as well as from our office.

We have an opening for multiple openings for a Site Surveyor. In this role you will play a crucial role in ensuring the success of our telecommunications projects by conducting on-site surveys, defining technical solutions, and creating high-level solution designs.

This role will be part of our Field Services Team reporting to the field services manager.

Responsibilities

• Conduct comprehensive site surveys and desktop survey/mapping: Utilize advanced surveying techniques to assess project sites thoroughly, identifying geographical features, existing infrastructure, and potential obstacles. Integrate findings into high-level design considerations through meticulous desktop mapping, ensuring a holistic understanding of project parameters.
• Define technical solutions and collaborate: Work with stakeholders to design high-quality solutions that are validated against high-level designs.
• Create network configuration: (IP address, VLANs, switches) to enable communication and data transfer.
• Design solution frequencies: (Backhaul, WiFi) considering spectrum usage and interference mitigation.
• Design hardware components: (central communication hub, Wi‐Fi, tower) to meet project specifications and performance requirements.
• Provide advice on hardware purchasing requirements: Guide decisions based on technical considerations.
• Provide solution maps and detailed design documents: Including project scope, property records and pre-commissioning documentation to demonstrate project scope and objectives.
• Formalize project approvals and obtain solution design signatures: To authorize implementation activities.
• Create hardware configuration templates: Especially for non-standard products, to simplify the installation process and ensure accuracy.
• Update asset directory after installation: So it accurately reflects the newly installed hardware and configuration.
• Plan and conduct operational readiness meetings and training programs: Adequately prepare related parties for system construction, operation, and maintenance.
• Use monitoring systems to track solution performance: Including network connectivity, hardware performance, and overall system reliability.
• Conduct basic performance reviews: Assess standard performance against predefined metrics to determine continuous improvement efforts.

Preferred qualifications

• Site survey experience: Demonstrates experience conducting site surveys for telecommunications projects, including site survey techniques and documentation skills.
• Experience with WiFi infrastructure: (highly desirable) Designing and configuring WiFi networks, understanding WiFi standards, and troubleshooting common connectivity issues.
• Satellite technical experience: (highly desirable) Familiarity with satellite communications systems, including satellite dish installation, configuration and troubleshooting.
• Technical experience: Strong technical skills with the ability to understand and interpret technical specifications, drawings and instructions for telecommunications systems.
• Excel proficiency: Ability to use Excel for data analysis, reporting, and documentation related to site analysis and project management tasks.
• Telecommunications experience: Any other experience in the telecommunications industry, such as network installation, maintenance, or support, would be beneficial.
• Ability to travel internationally: Willingness and ability to travel to a variety of locations, including international travel, to conduct site surveys and support project implementation as needed.
• 4WD experience: Experience driving and operating a 4WD vehicle is preferred, especially in remote or difficult terrain conditions.
• Rural experience: (desirable) Understanding and knowledge of rural & remote environments and challenges associated with telecommunications network design in such areas.

Benefits

• Opportunities for growth and advancement within the company.
• Mobile phone and Internet allowance.
• EAP – Employee Assistance Program service/support.
• Positive and inclusive work environment.
• Hybrid working environment (3 days per week on-site).

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.