Team Leader, Development and Building Support
Location: Queanbeyan, New South Wales
Salary: $90,****** - $99,****** gross per annum +12% super (Grade 13 of the QPRC Salary System ****), plus potential performance-based progression.
Hours: Full-time – 35 hours per week.
Flexible work arrangements will be considered.
Role Overview
We're seeking an experienced professional to manage front-line Development and Building Certification support, improve lodgement workflows and lift team capability.
Responsibilities
Lead and supervise the Development & Building front-line support team, prioritising resourcing, performance and customer service.
Coordinate pre-lodgement and lodgement processes (including NSW Planning Portal intake) and streamline application workflows.
Oversee frontline customer interactions (in-person, phone, email, online) and ensure accurate, timely technical responses.
Qualifications
Has relevant qualifications in Business Administration (or similar) and/or proven experience leading an administration team supporting multi-disciplinary technical services.
Can lead, motivate and coordinate staff to deliver service outcomes while optimising resources.
Communicates clearly and professionally, delivering high levels of customer service and accurate technical advice.
Benefits
Benefits include a culture of giving back to the community, diversity of services/people, good work-life balance, and access to Council's new reward and recognition program allowing staff to access discounts and cashback at 600+ major retailers.
Contact
Tanya Kofinas, Coordinator, Development Business AdministrationPhone: *********
Closing date
9:00am Monday, 17 November ****
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