Aged care services operations coordinator - gapuwiyak

Aged Care Services Operations Coordinator – Gapuwiyak, NT

Make a real difference in the lives of people across East Arnhem. East Arnhem Regional Council is seeking an experienced and passionate Aged Care Services Operations Coordinator to deliver safe, high-quality, person‐centred care that enables clients to live safely and independently in their communities, maintaining connection to country and family. This is your opportunity to contribute to the wellbeing, independence, and quality of life of people in one of Australia's most unique and culturally rich regions.

What you'll do

• Coordinate day‐to‐day operations of the Aged Care Services team to ensure effective and efficient management of staff and resources.
• Lead, mentor, train, and coach support staff to promote teamwork, positive attitudes, consistency, safety, and high‐quality care.
• Manage recruitment and local recruitment processes, and oversee operational functions including performance management, rostering, general administration, and other service‐support duties.
• Review and monitor individual care plans, budgets, resources, supports, and assessments to deliver person‐centred services, including direct care when required.
• Ensure accurate documentation, reporting, and compliance with legislative, funding, and quality standards.
• Foster strong relationships with clients, families, carers, colleagues, and community stakeholders.
• Promote safe work practices aligned with WHS, risk management, SIRS, and complaints processes.

What you'll bring

Essential

• Cert III in Individual Support (Ageing and/or Disability), or willingness to obtain within the first 3 months of employment.
• Knowledge and understanding of Aged Care Legislation, program guidelines and person‐centred care management principles.
• Experience using aged care electronic platforms and relative Government portals.
• Excellent organisational, communication, critical thinking, and stakeholder engagement skills.
• Ability to work autonomously, prioritise competing demands, and adapt to change.
• Proficiency in Microsoft Office.
• Current C Class Driver Licence.
• Ability to obtain and maintain NDIS Worker Screening and WWCC.

Desirable

• Additional related qualifications.
• Food safety training.
• Current First Aid and CPR.
• Experience working in remote First Nations communities.
• High level of cross‐cultural capability and awareness of issues affecting First Nations people.

Why join us?

• Competitive salary: Level 7 – $102,058.77 – $108,274.23 per annum (excl. super)
• 6 weeks annual leave + 17.5% loading
• Subsidised housing – making your move easier
• Relocation assistance and regional allowance
• Ongoing training, development and career growth opportunities
• Experience life in one of Australia's most unique and community‐driven locations

How to apply

Applications close: 05 July 2026.

Apply via our website: eastarnhem.nt.gov.au/employment/positions-vacant.

To view the Position Description, please copy the link below and open it in a new browser window:

https://irp.cdn-website.com/79fa6d12/files/uploaded/Aged+Care+Services+Operations+Coordinator+-+Position+Description.docx.pdf

For further information: Contact Patchouli Cross, Regional Manager – Aged Care Services. patchouli.cross@eastarnhem.nt.gov.au.

Only shortlisted applicants will be contacted.