Role Overview
A leading company in the industry empowers its customers with cutting-edge solutions.
Your Key Responsibilities
* Deliver exceptional customer service through front counter, phone, and showroom interactions.
* Process customer bookings, repair collections, and showroom sales efficiently.
* Provide accurate quotations and direct customer inquiries to relevant teams effectively.
* Support rental and product inquiries via phone and in-person.
* Communicate service status updates and customer requirements to the Service Manager promptly.
* Assist with invoicing, stock transfers, inventory replenishment, and support call logging accurately.
* Utilize enterprise tools for data input and management.