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Cafe operations manager

Gladstone
beBeeCustomer
Posted: 12 September
Offer description

Cafe Supervisor Job Overview

We are seeking a skilled Cafe Supervisor to oversee daily floor operations and deliver exceptional guest experiences.

This is a full-time position with regular morning and weekend shifts. We offer immediate start opportunities.


* Coordinate daily floor operations to ensure efficient, high-quality service delivery.
* Collaborate closely with the Food & Beverage Manager to achieve operational and service goals.
* Develop a strong knowledge of our food and beverage offerings to confidently promote them to guests.
* Work collaboratively with the kitchen team to deliver consistent quality and presentation.
* Supervise, train, and support Food & Beverage Attendants to perform at their best.

Requirements:

* 12+ months in a supervisory role within hospitality.
* Minimum 3 years' experience in a restaurant, cafe or hotel environment.
* Exceptional communication and customer service skills.
* A proactive, positive, and professional attitude.
* Strong self-motivation and the confidence to lead a team.
* Diploma in Hospitality Management or similar (advantageous but not essential).
* Flexibility to work weekends and occasional evenings.

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