Patient Services Assistant (250001UH) Melbourne, Australia
* Casual position with set shifts Mon- Fri, 6am- 12pm
* On-going training opportunities
About the role
Are you a Patient Services Assistant with excellent interpersonal and customer service skills, and a passion for delivering high quality patient care?
John Fawkner Private Hospital is seeking applications from skilled Patient Services Assistant for our Medical Ward. This is a casual position with set shifts 6am- 12pm, Monday to Friday.
About us
John Fawkner Private Hospital is located in the north west of Melbourne. With 186 registered beds, a 12 cubicle Emergency Department, 5 operating theatres, 12 bed critical care complex and busy Day Procedure Unit, we provide a wide range of services to its community. We specialise in orthopaedics, general surgery, general medicine, oncology, cardiology, urology, plastic surgery, ENT, gynaecology, neurosurgery, ophthalmics and vascular surgery.
Your responsibilities will include:
* Assist nurses or hospital staff in carrying out patient care duties
* Work as part of the health care team; practice in accordance with state legislation and within the designated scope of practice parameters
* Assess patients using therapeutic skills
* Provide recommendations to specialist treatment programs based on their diagnosis
* Certificate III/IV (from an approved training provider) in Community and Health Services or other relevant certification or a Bachelor of Nursing student (2nd year acute placement completed)
* Excellent ability to plan and prioritise work
* Highly developed verbal and written communication skills with the ability to communicate effectively with a multidisciplinary team
* Previous experience as a PSA/AIN desired
* Excellent communication and customer service skills
* Works well independently and within a team
* Basic computer skills
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
We are an equal opportunities employer and welcome applications from all qualified candidates. Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker under VIC Health Policy.
Applications close: 23/10/25
Further Enquiries: For any further enquiries please email recruitment@healthscope.com.au
To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter your CV along with the contact details for two professional referees.
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