Job Overview
We are seeking a highly skilled and dedicated Field Service Technician to join our team in Darwin. As a Field Service Technician, you will play a vital role in ensuring our customers' equipment is maintained to the highest standard, minimizing downtime and maximizing productivity.
Key Responsibilities
* Conduct mechanical repairs and maintenance of customer units which includes preventative service and break-downs in a timely manner.
* Maintain professional level of customer service with all clients and customers.
* Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.
* Conduct preventative maintenance services to ensure equipment reliability and longevity.
* Respond to service calls efficiently, providing on-site technical support and troubleshooting.
* Maintain accurate service records and reports.
* Communicate effectively with customers to understand their needs and provide solutions that exceed expectations.
Requirements & Skills
* Current Driver's license.
* Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic).
* Previous experience within the forklift industry or similar in an associated industry.
* Proven experience in servicing and maintaining material handling equipment or similar machinery.
* Strong mechanical, electrical, and hydraulic troubleshooting skills.
* Ability to work independently and as part of a team.
Benefits
We offer a competitive salary package with overtime opportunities, company-provided service vehicle, tools, and uniform, ongoing training and development programs to enhance your skills, opportunity to work with industry-leading equipment and technology, supportive team environment with a focus on safety and quality, career progression opportunities within a growing company.