Job Description:
We are seeking a professional with excellent customer focus to join our team as a Banking Consultant. As a key member of our retail banking team, you will play a vital role in providing customers with a seamless banking experience.
Key responsibilities include meeting each customer's end-to-end financial needs, providing exceptional customer service, and ensuring compliance with bank policies and procedures.
* Provide personalized banking solutions to meet the diverse needs of our customers,
* Build strong relationships with customers through effective communication and problem-solving skills,
* Contribute to a positive and inclusive work environment that fosters collaboration and teamwork,
* Stay up-to-date with banking products and services to provide expert advice to customers,
* Analyse customer needs and develop tailored solutions to meet their goals and objectives.
Requirements:
* Essential Skills:
* Exceptional customer service skills with a passion for delivering outstanding results,
* Proven experience in banking or a related field with a strong understanding of banking products and services,
* Excellent communication and interpersonal skills with the ability to build rapport with customers,
* Able to work effectively in a fast-paced environment with multiple priorities and deadlines,
* Strong analytical and problem-solving skills with the ability to think critically and creatively.
Benefits:
We offer a range of benefits that support your career growth and well-being, including:
* A competitive salary and bonus structure,
* Ongoing training and development opportunities to enhance your skills and knowledge,
* A comprehensive employee assistance program to support your mental health and wellbeing,
* A flexible working arrangement to balance your work and personal life.
About Us:
We are a diverse and inclusive organization that values diversity and promotes equality. We welcome applications from people of all backgrounds and experiences. If you have a disability or require adjustments during the recruitment process, please let us know.