Job Title: Technical Team Lead
About the Role:
This is a leadership opportunity to oversee a field-based technical team and deliver exceptional customer service. You will work closely with your team to build strong relationships with key stakeholders, ensuring compliance with legislative, regulatory, and industry standards.
Key Responsibilities:
* Monitor the delivery of planned preventative maintenance
* Identify and address compliance incidents and complete comprehensive reporting
* Conduct ongoing field inspections and scheduled site audits annually
* Liaise with contractors, provide support, and assist in handover and sign-off of works
* Maintain availability 24/7 to provide telephone support and attend critical situations as required
Requirements:
* A minimum of 5 years' experience working in retail maintenance
* Technical knowledge of building systems, including electrical, heating, cooling, and plumbing
* Strong analytical, problem-solving, organizational, and administrative skills
* Available on call and to attend critical incidents after hours
* Current Driver's license
Benefits:
The successful candidate will have opportunities for professional growth and development within our organization. We offer a competitive remuneration package and a tool of trade vehicle with fuel card. Our supportive team environment provides extensive employee value programs, including discounts across retailers, purchasing leave program, and recognition rewards program.