Job description
Agency Department of Health Work unit Central Region Staff Hub
Job title On-Boarding Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing commencing 27/04/2026
Salary $68,776 - $73,898 Location Alice Springs
Position number 37392 RTF 342524 Closing 18/03/2026
Contact officer Victoria Gates on 08 8951 6953 or
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=342524
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Provide a customer focused service to potential employees, new employees and relevant managers prior to commencement
and upon commencement – ensuring a smooth, positive and meaningful on-boarding experience whilst complying with
applicable industrial instruments, policies and procedures.
Key duties and responsibilities
1. To engage with potential and new employees and provide a positive and welcoming experience to Central Australia;
2. Proactively assist and support new employees with the NT Health recruitment and on boarding process;
3. Ensure a professional and efficient approach to the management of tasks, at the direction of the work unit
manager/senior staff;
4. Ensure accurate records are maintained through relevant data collection and appropriate record keeping including using
electronic systems;
5. Provide a frontline information and support service in response to queries from the public, staff and outside agencies;
6. Maintain respect for individuals privacy and confidentiality when undertaking tasks;
7. Follow defined service quality standards, work health and safety policies and procedures relating to the work being
undertaken in order to ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Proven knowledge and experience in effective administrative procedures in a customer service environment;
2. Demonstrated sound skills in use of Information Technology, including word processing and record and database
management;
3. Demonstrated skills in problem solving to positively support the stakeholders experience;
4. Demonstrated ability to provide excellent service through effective and appropriate communication with clients and staff
at all levels, including health professionals and members of the public;
5. Demonstrated ability to work reliably and flexibly as part of a diverse team, follow directions and use time management
skills to prioritise work and execute tasks;
6. Understanding of privacy principles, proven ability to maintain strict confidentiality and the ability to interact effectively
with people from diverse cultures, particularly in dealing in sensitive matters;
7. High standard of oral, written and interpersonal communication skills, time management and organisation to ensure
effective teamwork.
Desirable
1. Demonstrated working knowledge of Central Australia localities, health services and relevant systems
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance
notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant
criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B
(indirect contact with blood or body substances), check with contact person for requirements.