Rental Service Officer / Vehicle Service Agent
We are seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Bendigo team on a full-time basis.
The ideal candidate will have previous experience in sales, customer service or retail, strong communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
* Greet customers and assist them in renting vehicles as based on their preferences and needs.
* Process rental agreements accurately and efficiently.
* Address customer inquiries and concerns promptly and professionally.
* Inspect vehicles before and after rental periods, noting any damages.
* Achieve or exceed sales targets.
* Maintain knowledge of current promotions, services, and products to assist with sales efforts.
* Build strong customer relationships to encourage repeat business and referrals.
* Detailing and cleaning vehicles to business quality standards.
About Europcar Mobility Group:
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.