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Dental front office coordinator (penrith)

Sydney
Blaxland Dental
Posted: 8 June
Offer description

About Us

At Blaxland Dental, we are passionate about transforming lives, one smile at a time. As an award‐winning dental practice, we are recognised for our expertise in the dental space. Our clinic offers world‐class patient care and cutting‐edge dental services. We pride ourselves on creating a warm, welcoming environment and building lasting relationships with our patients.

About the Role

As a Treatment and Patient Coordinator, you'll be the first point of contact for our patients, guiding them through their journey toward their dream smile. Your ability to connect with people, provide tailored solutions, and support patients throughout their treatment will have a meaningful impact. You also play a key role in fostering trust and ensuring patients feel informed, valued, and confident in their decisions.

What We're Looking For

* Dental Treatment Coordinator Experience – Prior experience in a similar role, preferably within the dental or healthcare industry.
* Sales Experience – If you don't have dental experience, a strong background in sales (5+ years) with a proven track record of meeting or exceeding targets.
* Exceptional Communication – Outstanding interpersonal skills, with the ability to explain complex treatments in a clear and relatable manner.
* Customer‐Centric Approach – Warm, empathetic, and focused on providing an exceptional patient experience.
* Organizational Skills – Able to manage appointments, follow‐ups, and treatment plans with precision and efficiency.
* Team Player – Thrive in a collaborative environment and eager to contribute to the success of the clinic.

Key Responsibilities

* Patient Consultations – Guide patients through their treatment options with clarity, empathy, and professionalism.
* Treatment Planning – Coordinate and communicate treatment plans, ensuring patients feel informed and supported.
* Sales and Conversions – Utilise your sales expertise to help patients confidently choose the best solutions for their needs.
* Scheduling and Follow‐Ups – Manage appointments and ensure seamless patient experiences from start to finish.
* Support Team Excellence – Work closely with clinicians and administrative staff to maintain our high standard of care.

Benefits

* Rewarding Role – Make a real difference in the lives of our patients by helping them achieve their dream smiles.
* Career Growth – Part of a growing organization that values professional development and internal advancement opportunities.
* Supportive Team – Join a team that values collaboration, positivity, and excellence in everything we do.
* Competitive Remuneration – Enjoy a generous salary package that reflects your expertise and contribution.
* Employee discount and professional development assistance.

Job Details

* Job Types: Full‐time, Part time, Casual
* Pay: $30.00 – $45.00 per hour
* Work Location: In person (Australia required)
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