Job description POSITION DESCRIPTION
The Program Support Officer provides efficient and effective administrative and communications support for MCSCA’s programs and team. This includes working with members of each program area to prepare and update documents as needed, eg spreadsheets, standard operating procedures, meeting minutes, information resources, communications (email, letter, social media) and reports. This role also assists with editing and distributing MCSCA’s Multicultural News, creating content for social media, monitoring social media and updating text on the MCSCA website.
RESPONSIBILITIES
* Manage MCSCA’s main communication email.
* Work with all MCSCA teams, assisting with creation and editing and updating document and resources, using MS Office suite, Google docs and other software.
* Assist with drafting and editing marketing materials (eg flyers, posters, social media tiles) for MCSCA programs and events.
* Assist with drafting, editing and updating reports (MCSCA Annual report, reports to funding bodies, reports for MCSCA Board).
* Draft, edit and finalise social media content using Canva and other software, update and monitor social media – FaceBook, Instagram, LinkedIn, YouTube – following MCSCA social media guidelines and policies.
* Compile, draft, finalise and distribute MCSCA’s Multicultural News.
* Check website content and assist with updates and preparing new content, working with Manager, program teams and external website manager.
* Assist with data collection feedback and review for MCSCA programs and services and in line with reporting to funding bodies and to MCSCA Board.
* Organise MCSCA digital photo collection.
* Follow MCSCA filing protocols for storage and archiving.
* Other tasks as agreed with Manager.
SELECTION CRITERIA
Essential
* Well-developed friendly, interpersonal and communication skills with the ability to build effective relationships with people from diverse cultural backgrounds, within MCSCA, and with clients and stakeholders.
* Proficient in written English: quality driven with an attention to detail.
* Ability to assist other team members with editing of draft documents (spelling, grammar, plain English)
* Experienced in using a range of standard business software including MS Office suite, Google Docs, Canva.
* Skills in professional social media content creation and administration of social media platforms.
* Able to plan and prioritise your workload and be responsive to changing priorities.
Desirable
* NT Drivers Licence
* Willingness to undertake professional development / training as needed.
* Knowledge of languages other than English.
next steps
To submit your application, please click 'Apply Now' by the closing date.
A position description is attached.