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Principal debt resolution officer

Brisbane
Queensland Treasury
Posted: 12 June
Offer description

Position Overview

The State Penalties Enforcement Registry (SPER), a division of Queensland Revenue Office (QRO), is seeking applications for a challenging and fulfilling AO7 Principal Debt Resolution Officer.

You will be a primary contact in SPER investigations and will play a key role in informing senior management about complex and escalated debt collection and enforcement matters.

The position is based in our Brisbane office, with flexible work options available and access to professional growth pathways.

Please read the role description for more information. You can also contact Mr Daniel Armstrong for further information at daniel.armstrong@treasury.qld.gov.au. We welcome questions and look forward to hearing from you.

Typical Day / Responsibilities

* Managing complex debt collection and enforcement investigations.
* Undertaking detailed analysis of financial and legal information, providing expert advice on appropriate recovery strategies, and preparing high quality documentation for court proceedings.
* Reviewing and responding to legal correspondence whilst ensuring all actions comply with relevant legislation, policy and procedural requirements.
* Conducting and leading complex debt recovery actions, working closely with stakeholders, legal advisors and debt collection and enforcement officers to achieve optimal collections outcomes and comply with relevant legislation.

Qualifications & Experience

* Extensive experience in interpreting and applying legislation in a taxes, revenue or penalty debt environment.
* Exceptional communication skills and the ability to manage relationships with internal and external stakeholders and advisors.
* Strong strategic thinking and analytical skills to solve problems and determine viable solutions.

Equity, Diversity and Inclusion

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treats all applicants equitably. This starts with recruitment, including reasonable adjustments to support applicants at all stages of the process. Applicants are encouraged to share any health condition, disability and/or cultural or linguistic background to enable equitable participation in the recruitment process.

Job Ad Reference: QLD/691439/26

Closing Date: Wednesday, 24 June 2026

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