Key Responsibilities:
* Resolve and provide proactive support for logged ticket requests.
* Conduct installation, configuration of desktops, laptops, peripheral equipment and software.
* Manage staff movements and equipment allocation.
* Provide support on calls allocated from a help desk and participate in technology projects.
Required Skills:
* Demonstrated desktop support experience ideally gained within a professional services environment.
* Strong customer service focus with a positive and proactive approach to client service.
* Ability to work autonomously and within a team.
* Excellent written and oral communication skills.
Benefits and Culture:
* Flexible working arrangements.
* Generous leave entitlements.
* Wellbeing program.
At our company, we pride ourselves on meeting clients' needs in a culture characterised by excellence, commitment, collaboration and respect.