Overview
Our client is a leader in the industry providing comprehensive maintenance and reactive services to large commercial, industrial and manufacturing food and beverage equipment across Australia. We are seeking an Electrical Field Service Technician to join their team in Brisbane to conduct service and maintenance on equipment across the region, whilst developing and building relationships with customers.
Responsibilities
* Carry out preventative and corrective maintenance on equipment at customer's premises, including problem solving and fault diagnosis.
* Carry out the installation and commissioning of equipment under the guidance of Project Management.
* Complete all required paperwork neatly and accurately to ensure that there are no delays with invoicing and payment from the customer.
* Conduct basic on-the-job coaching to service technicians and provide feedback throughout the process.
* Ensure that on-site procedures and customer policies are observed.
* Take ownership of the job and use initiative to deliver an exceptional level of customer service.
* Ensure rolling stock takes are undertaken to minimise stock losses.
* Foster relationships with both internal and external customers.
Qualifications
* Full Electrical License
* Valid Driver's license
* Extensive experience in fault finding
* Service work experience and/or industrial experience
* Availability for on-call (nights, weekends, public holidays) on a rostered basis
* Excellent customer service
* Strong problem-solving ability
* Able and willing to use a PDA (handheld computer)
* Excellent communication skills
* Ability to work under pressure, balance competing demands, and meet deadlines
* Proactive approach in all aspects of the job
* Ability to work with minimal supervision
* A highly motivated self-starter
Benefits
* $45-$50 per hour + allowances
* Company car
* Opportunity for overtime + penalty rates
* On call rates
* Full-time permanent role
* Opportunity for career progression, training and development
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