Overview
Job Description: This role is part of the EOS Regional Deployment organization and is responsible for deploying the newly designed Lead to Cash Omni Solutions to the Asia Pacific Markets in collaboration with the EOS COE and GPOs, designing the deployment strategy and playbook, ensuring the adoption of the core solutions and strong alignment of businesses to standardized global processes. Scope includes capabilities such as B2B CRM, Field Sales Execution, Customer 360, Webshop, enabled by the mainstream technology platforms including Salesforce, SAP S/4 Hana, etc. This role will be a critical enabler of value creation for the business by ensuring a high-quality transformation of the Demand function systems, processes and tools, leveraging its strong knowledge of the current As-Is environment to help deliver a successful implementation of a world class To-Be suite of Systems, processes and tools.
Responsibilities
- This role will cover the deployment of L2C Omni capabilities (Salesforce CRM, Field Execution, Customer Service) to all Asia Pacific Markets
- The role will require development of deep expertise on the end to end Processes and Systems to be able to lead thinking on the most effective and efficient way that RC can be “Easier to work WITH and FOR”.
- Be the key voice of the local FUNCTION in the project, escalating issues for resolution with speed and proactively managing the market teams
- Internally it works hand in hand with the COE, APAC EOS Business Team, CXO, and data to ensure the successful completion of milestones
- Externally it works with 3rd party vendors such as Salesforce.com, System Integrators and Business Integrators.
Qualifications
- 7 to 10 years of Experience in demand/sales function and ideally with experience in deployment of new digital capabilities
- Experience of driving business process changes and change management impacts across teams
- Demonstrable experience of delivering through others and creating collaborative relationships.
- Valuable communication, especially in English, and interpersonal skills
#J-18808-Ljbffr